FREQUENTLY ASKED QUESTIONS

Shipping Policies

Urban Imports offers shipping throughout Trinidad and Tobago.

Your Order will be Shipped within 2 business days via courier company unless stated otherwise.

Home Delivery- $40 while TTpost Delivery- $30. All home deliveries are fulfilled through a Courier Company. 

For Futher Information contact us at urbanimports22@outlook.com

Return Policies

We offer a 72hr return policy, which means you have 72 hours after receiving your items to request a return if your item is damaged or not up to standard. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. Along with the receipt to show proof of purchase.

To start a return, you can contact us via whatsapp at 330-0721 with all the details of your purchase and we will start processing your return request within 24hrs.

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